Product End of Life Announcement

Dear Loyal Customer,

VTech products and services continually advance and evolve to meet global demands and to offer you the best features. In order to maintain industry-leading standards on our products we regularly release firmware updates that keep the products updated and you protected.

Unfortunately, we can no longer support the firmware updates on our first-generation Remote Monitoring models listed below and will discontinue the remote monitoring services and support with effect from 1^st July 2025.

From 1^st July 2025, your camera product will stop to operate, the MyVTech Cams app, push notifications, and related services will no longer function.

We want to ensure that you continue to be able to use all of the product features and services and would therefore like to give you the option of replacing your current camera with the new, latest model. Select link here which outlines the transition process and options available.

We sincerely apologize for any inconvenience that this may cause and encourage you to contact the VTech customer support team in your region if you have any questions.

Thank you,
The VTech Team