Product Support
Welcome to Product Support. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources.
Need help finding your model number? Take a look here.
![VG131-21 VG131-21](http://cdn-web.vtp-media.com/products/VG/VG131-21/VG101-21_Front.jpg)
2-Handset DECT 6.0 Cordless Phone with Bluetooth Connection, Full Duplex Speakerphone and Caller ID/Call Waiting (Black)
VG131-21
Manuals & Documentation
Note: The serial number (S/N) label is located at the bottom of the telephone base.
The last code after hyphen "-"
![](https://web.vtp-media.com/products/VG/VG131-X_chipset-page/VG131-21/document_by_serial_no/GIF_Support_220613.gif)
Input 1 if there is no code in serial number.
![](https://web.vtp-media.com/products/VG/VG131-X_chipset-page/VG131-21/document_by_serial_no/GIF_Support_no-A.png)